Frequently Asked Questions (FAQ)

Q: How do you order?
A: All orders go through our secure payment portal on this website. You can find the products under the "Products" Page on the header.

Q: What is the shipping time?
A: You can expect to receive your order 3-6 business days after placing an order.

Q: How much is shipping?
A: Shipping is always Free!

 
Q: How is tax applied?
A: Tax is applied based off of the state the purchase location is occurring in. If the state where the purchase is occurring does not have a sales tax, then we collect sales tax based off of the Nexus that Rolly Receipts has established. Since Rolly Receipts has established it's Nexus with our Office/Warehouse in Dayton, OH, we charge the Ohio sales tax of 5.75% to customers in states without sales tax.

Q: Are you a USA based company?
A: Yes, Rolly Receipts LLC is a USA based company with headquarters in Maui, Hawaii. We have a warehouse in Dayton, OH.  Our products are assembled, packed and shipped from our Dayton Manufacturing warehouse.




Q: What methods of payments are accepted?

A: We accept credit cards from all major credit card companies.
 


Q: Why is there plastic packaging?
A: Thermal paper must be packaged air tight, so we use plastic wrap that is made from 100% Recycled materials. We are
open to other suggestions for air tight eco-friendly packaging, if you have an idea don't hesitate to reach out!



Q: Do you accept returns?
A: Unfortunately we do not. A large expense in Receipt paper is shipping to our customers. Accepting returns are not feasible for our small business at this time.