Frequently Asked Questions (FAQ)

Q: How do you order?
A: All orders go through our secure payment portal on this website. You can find the products under the "Products" Page on the header.

Q: What is the shipping time?
A: You can expect to receive your order 5-12 business days after placing an order.

Q: How much is shipping?
A: Shipping is always Free!

 

Q: How is tax applied?

A: Tax is applied based off of the state the purchase location is occurring in. If the state where the purchase is occurring does not have a sales tax, then we collect sales tax based off of the headquarters that Rolly Receipts is located in, Colorado (2.9%)

Q: Are you a USA based company?
A: Yes, Rolly Receipts LLC is a USA based company with headquarters in Denver, Colorado. We have a warehouse in Dayton, OH.  Our products are assembled, packed and shipped from our Dayton Manufacturing warehouse.




Q: What methods of payments are accepted?
A: We accept credit cards from all major credit card companies.


Q: Why is there plastic packaging?
A: Thermal paper must be packaged air tight, so we use plastic wrap that is made from 100% Recycled materials. We are
open to other suggestions for air tight eco-friendly packaging, if you have an idea don't hesitate to reach out!